MEGPN - Refugee Health

Holistic Wound Management - optimising wound healing - Thursday, August 26, 2010
Recruit Retain & Respond - Managing both sides of the desk - Tuesday, July 27, 2010

Holistic Wound Management - optimising wound healing - Thursday, August 26, 2010

Recruit Retain & Respond - Managing both sides of the desk - Tuesday, July 27, 2010

Supporting GPs working with Refugees Caring for Refugee Patients in General Practice 3rd Ed A desktop guide for GPs caring for Refugee patients in general practice. Promoting Refugee Health A guide for doctors and other health care providers caring for people from refugee backgrounds. Health Service Contacts at Christmas Island Detention Centre All asylum seekers departing Christmas Island are issued with a copy of their medical records. In the event that these records are mislaid by patients or not brought to medical appointments, please be advised that GPs and practice nurses may now contact the following people with queries about medical attention received on the island: Catch-up vaccinations: Jenny Edwards Jenny Edwards is the Immunisation Nurse who does all the vaccinations at the detention centre. Please note that vaccinations are no longer provided at Christmas Island Hospital. Health assessments: Robert Grenlund Robert Grenlund is the International Health and Medical Service (IHMS) Health Services Manager to contact on Christmas Island. Note: This information relates to patients who have arrived directly from Christmas Island and have not received further medical attention elsewhere prior to their arrival in Victoria. Refugee Health Fellow Contacts at RCH and RMH Two positions in Refugee Health, based at the Royal Children's Hospital (Dr Kirsty Walsh, an advance trainee in paediatrics) and the Royal Melbourne Hospital (Dr Tom Schulz, an Infectious Diseases Physician) provide education and support, particularly to GPs and specialists who see refugees in their practice. A specialist immigrant health clinic operates at each of the hospitals: 1) Royal Children’s Hospital: Monday afternoon (clinic coordinator is Helen Milton, contacted through RCH switchboard on 9345 5522 or email helen.milton@rch.org.au) 2) Royal Melbourne Hospital : Tuesday morning (telephone 9342 7212 or fax 9342 7277 for appointments). Immunisation Refugee/Humanitarian Entrant Catch Up Vaccine Order Form and Eligibility Criteria The form provides a guide for additional vaccines for Refugees and Humanitarian entrants and has recently been updated. Immunisation factsheets in languages other than English are available from the Victorian Government's Department of Health website. Twenty languages are featured including Karen, Arabic, Somali and Dari. Translating and Interpreting Services (TIS) TIS Doctors Priority Line The Doctors Priority Line 131 450 is a free telephone interpreting service which assists GPs in their communication with non-English speaking patients. Request form for TIS National Client Code (paper-based) Complete this form to register for free interpreting services Department of Immigration and Citizenship This site is for people who need help understanding the English language Health Translations Directory The directory links to online multilingual health resources from government departments, peak health bodies, hospitals, community health centres and welfare agencies. Eastern Health Transcultural Services ‘Cue Cards’ is a new resource developed by Eastern Health Transcultural Services to assist health professionals and clients / carers who primarily have English language difficulties, or problems communicating with each other. Patient Support Making a healthy start in Australia A guide for refugees in navigating the health system. Also available in other languages. Healthy Living in Australia The Healthy Living in Australia booklet is a 44-page pictorial guide to living healthy in Australia. The resource is based on foods readily available in Australia to assist newly arrived community members as well as the broader community, make healthy food choices. The booklet is available to order from the Migrant Information Centre in Arabic, Chin (Hakha), Chinese, English and Karen. The booklet can also be downloaded (free of charge). Cultural Diversity Refugees, Asylum Seekers and Migrants: What's the Difference? Factsheet - Refugee settlement in Maroondah Cultural Diversity in Maroondah Factsheet - Cultural diversity in Maroondah Local services and groups for newly-arrived migrants and refugees in Maroondah The 34-page booklet contains the contact details of around 60 local services and community groups, and briefly describes the ways in which they may assist newly-arrived refugees and migrants to settle in Maroondah. Links Foundation House: The Victorian Foundation for Survivors of Torture Foundation House is committed to providing the best possible support for refugees and asylum seekers who have experienced torture and trauma prior to their arrival in Australia. Victorian Infectious Diseases Reference Laboratory (VIDRL) The Victorian Infectious Diseases Reference Laboratory is the state's largest public health reference laboratory with core responsibilities in virology and mycobacteriology. VIDRL also provides expertise in bacteriology, parasitology, epidemiology and molecular detection technologies.

Supporting GPs working with Refugees

Caring for Refugee Patients in General Practice 3rd Ed
A desktop guide for GPs caring for Refugee patients in general practice.

Promoting Refugee Health
A guide for doctors and other health care providers caring for people from refugee backgrounds.

Health Service Contacts at Christmas Island Detention Centre

All asylum seekers departing Christmas Island are issued with a copy of their medical records. In the event that these records are mislaid by patients or not brought to medical appointments, please be advised that GPs and practice nurses may now contact the following people with queries about medical attention received on the island:

Catch-up vaccinations: Jenny Edwards
Jenny Edwards is the Immunisation Nurse who does all the vaccinations at the detention centre. Please note that vaccinations are no longer provided at Christmas Island Hospital.

Health assessments: Robert Grenlund
Robert Grenlund is the International Health and Medical Service (IHMS) Health Services Manager to contact on Christmas Island.

Note: This information relates to patients who have arrived directly from Christmas Island and have not received further medical attention elsewhere prior to their arrival in Victoria.

Refugee Health Fellow Contacts at RCH and RMH

Two positions in Refugee Health, based at the Royal Children's Hospital (Dr Kirsty Walsh, an advance trainee in paediatrics) and the Royal Melbourne Hospital (Dr Tom Schulz, an Infectious Diseases Physician) provide education and support, particularly to GPs and specialists who see refugees in their practice.

A specialist immigrant health clinic operates at each of the hospitals:
1) Royal Children’s Hospital: Monday afternoon (clinic coordinator is Helen Milton, contacted through RCH switchboard on 9345 5522 or email helen.milton@rch.org.au)
2) Royal Melbourne Hospital : Tuesday morning (telephone 9342 7212 or fax 9342 7277 for
appointments).

Immunisation

Refugee/Humanitarian Entrant Catch Up Vaccine Order Form and Eligibility Criteria
The form provides a guide for additional vaccines for Refugees and Humanitarian entrants and has recently been updated.

Immunisation factsheets in languages other than English are available from the Victorian Government's Department of Health website. Twenty languages are featured including Karen, Arabic, Somali and Dari.

Translating and Interpreting Services (TIS)

TIS Doctors Priority Line
The Doctors Priority Line 131 450 is a free telephone interpreting service which assists GPs in their communication with non-English speaking patients.

Request form for TIS National Client Code (paper-based)
Complete this form to register for free interpreting services

Department of Immigration and Citizenship
This site is for people who need help understanding the English language

Health Translations Directory
The directory links to online multilingual health resources from government departments, peak health bodies, hospitals, community health centres and welfare agencies.

Eastern Health Transcultural Services
‘Cue Cards’ is a new resource developed by Eastern Health Transcultural Services to assist health professionals and clients / carers who primarily have English language difficulties, or problems communicating with each other.

Patient Support

Making a healthy start in Australia
A guide for refugees in navigating the health system. Also available in other languages.

Healthy Living in Australia
The Healthy Living in Australia booklet is a 44-page pictorial guide to living healthy in Australia. The resource is based on foods readily available in Australia to assist newly arrived community members as well as the broader community, make healthy food choices. The booklet is available to order from the Migrant Information Centre in Arabic, Chin (Hakha), Chinese, English and Karen. The booklet can also be downloaded (free of charge).

Cultural Diversity

Refugees, Asylum Seekers and Migrants: What's the Difference?
Factsheet - Refugee settlement in Maroondah

Cultural Diversity in Maroondah
Factsheet - Cultural diversity in Maroondah

Local services and groups for newly-arrived migrants and refugees in Maroondah
The 34-page booklet contains the contact details of around 60 local services and community groups, and briefly describes the ways in which they may assist newly-arrived refugees and migrants to settle in Maroondah.

Links

Foundation House: The Victorian Foundation for Survivors of Torture
Foundation House is committed to providing the best possible support for refugees and asylum seekers who have experienced torture and trauma prior to their arrival in Australia.

Victorian Infectious Diseases Reference Laboratory (VIDRL)
The Victorian Infectious Diseases Reference Laboratory is the state's largest public health reference laboratory with core responsibilities in virology and mycobacteriology. VIDRL also provides expertise in bacteriology, parasitology, epidemiology and molecular detection technologies.